Privacy Policy

Last Updated: 31/08/2024

Introduction

JOKE CORP PTY LTD (Company) is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your Personal Information. We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

Personal Information Collected

Personal Information refers to any data or opinion that identifies an individual. We may collect the following types of personal information:

• Names
• Delivery Addresses
• Email Addresses
• Mobile Numbers
• Telephone Numbers

This information is obtained through various channels, including online purchases, email subscriptions, phone calls, emails, our website (www.friendlyjordies.com), cookies, and third-party sources. We cannot guarantee the privacy policies of authorised third parties or links provided on our website.

How We Use Your Personal Information

We collect your Personal Information primarily to provide our services, including:

• Informing you about product updates (new arrivals, stock levels, blog posts, features, and content on our website and social media).
• Delivering products purchased through www.friendlyjordies.com.
• Providing updates on product delivery status.
• Offering customer service support.
• Sending marketing and promotional materials when appropriate.

Your Personal Information may also be used for secondary purposes that are reasonably related to the primary purpose. You may unsubscribe from our mailing lists at any time by contacting us at sales@friendlyjordies.com.

Sensitive Information

Sensitive Information, as defined under the Privacy Act, includes details like an individual’s ethnic origin, political opinions, or health information. We will only use Sensitive Information:

• For the primary purpose for which it was collected.
• For secondary purposes closely related to the primary purpose.
• With your consent or as required by law.

Third Parties

Where feasible, we collect Personal Information directly from you. In some cases, we may receive information from third parties. When this occurs, we will take reasonable steps to ensure you are informed about the data provided by these third parties.

Disclosure of Personal Information

We may disclose your Personal Information:

• With your consent.
• When required or authorised by law.

Security of Personal Information

Your Personal Information is stored securely to protect it from misuse, loss, or unauthorised access. If no longer required, we will take steps to destroy or permanently de-identify it, though some data will be retained for a minimum of seven years in client files.

Access to Your Personal Information

You may request access to or updates of your Personal Information by contacting us at sales@friendlyjordies.com. JOKE CORP PTY LTD will not charge fees for access requests but may require identification to protect your information.

Collection of Computer Data

When you access our website, our servers automatically collect data such as:

• Your IP address
• Browser type
• Webpages visited before arriving at www.friendlyjordies.com
• Pages viewed on our website
• Time spent on those pages and other browsing statistics

This data helps us improve our services and website functionality.

Our website uses Google Analytics for web analytics, which employs cookies to analyze your usage. This data may be transferred to Google servers in the US. You can manage cookie preferences via browser settings or install a browser plugin to prevent data collection by Google Analytics.

We also use Google AdWords remarketing and Facebook retargeting services. These tools allow us to show you targeted ads based on your interactions with our website. Note that this data is not linked to any personal information you provide us.

Maintaining the Quality of Your Personal Information

We strive to ensure the accuracy and completeness of your Personal Information. Please notify us promptly if any details are outdated or incorrect, so we can update our records.

Policy Updates

This Privacy Policy may be updated periodically and is available on our website.

Privacy Policy Complaints and Enquiries

If you have questions or concerns about this policy, please contact us at:
sales@friendlyjordies.com