Shipping policy

Shipping Policy

We are pleased to offer reliable and affordable shipping options to our valued customers both within Australia and internationally.

Domestic Shipping (Australia)

• Flat Rate Shipping: A flat fee of $7.95 applies to all orders under $85.
• Free Shipping: Enjoy free shipping on all orders over $85.

Please note that dispatch is within 3-5 business days, and delivery typically occurs within 3-7 business days after dispatch, depending on your location.

International Shipping

• Flat Rate Shipping: A flat fee of $14.95 applies to all international orders under $150.
• Free Shipping: Enjoy free shipping on all international orders over $150.

International orders are dispatched within 3-5 business days, with delivery times varying depending on the destination country.

Please be aware that any customs duties or taxes are the responsibility of the recipient.

Additional Information

• We strive to process and dispatch orders as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking details.
• Please ensure that your shipping address is correct at the time of purchase. We are not responsible for any delays or losses due to incorrect shipping information.
• If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at sales@friendlyjordies.com 

Thank you for shopping with us!